Privacy policy

Aditi Lal Studio respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit aditilalstudio.com or shop with us.

This policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 (DPDPA).

Information We Collect

When you place an order, create an account, or contact us, we may collect:

- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely via Razorpay; we do not store card details)
- Order history and preferences
- Communication via WhatsApp, email, or our contact forms
- Cookies and analytics data when you browse the website

How We Use Your Information

We use your information to:

-Process and fulfil your orders
- Communicate about your order, custom pieces, or enquiries
- Send marketing emails (only if you opt in; you can unsubscribe anytime)
- Improve our website, products, and services
- Comply with legal obligations under Indian law

Sharing Your Information

We do not sell your personal information. We share data only with:

- Payment processors (Razorpay) for transaction processing
- Shipping partners (Shiprocket, Delhivery, Bluedart, and similar) for order delivery
- Service providers who help us run the website (such as Shopify and email tools)
- Government authorities when required by Indian law

We use cookies to remember your preferences, keep you logged in, and analyse website usage.

You can disable cookies in your browser settings, but some features of the site may not work properly.

Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, email us at hello@aditilalstudio.com.

Data Security

We use Shopify's secure infrastructure, which is PCI DSS compliant for payment processing.

While we take reasonable precautions to protect your data, no system is fully secure. We commit to notifying you in case of any breach affecting your information.

Data Retention

We retain your personal information for as long as needed to fulfil orders, comply with legal requirements, or resolve disputes.

Inactive customer accounts are deleted after 3 years of no activity.

Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website with the date of last revision.

Contact

For privacy-related questions, contact:

Email: hello@aditilalstudio.com
Phone: +91 99005 48960
Studio: 315/316, 3rd Floor, Raheja Arcade, 5th Block, Koramangala, Bengaluru 560095

Last updated: May 2026